PubliBike Velospot

475 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

App usable in Bern, Zurich, Basel, Aarau, Biel/Bienne, Fribourg, Ticino, Central Valais Agglo, Hochrhein, Aigle, Martigny, La Chaux-de-Fonds – Le Locle, St. Peter’s Island, Andermatt, Brugg-Windisch, Delémont, Grenchen, Herrliberg-Feldmeilen, Meilen, Solothurn, Pampigny‑Sévery‑Montricher‑L’Isle.
Bikesharing Switzerland
Updated on
Nov 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info and Financial info
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

473 reviews
Hugo van der Merwe
June 11, 2026
I really appreciate how they didn't give me any trouble with refunding when their system screwed up and caused me to be unfairly billed - hence 2 stars, not just 1 star. I'm now taking a break, I stopped subscribing for the first time, because I don't have the time and energy to deal with such unreliable commuting infrastructure. It's too much of a gamble each time. Hopefully it will be more reliable next year? Then I'll try again, and subscribe if they've fixed it properly.
15 people found this review helpful
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PubliBike AG
November 4, 2026
Danke für deine ehrliche Rückmeldung. Es freut uns, dass die Rückerstattung unkompliziert geklappt hat. Gleichzeitig bedauern wir, dass dich die wiederholten Probleme zur Kündigung bewegt haben. Wir haben bereits Verbesserungen umgesetzt und arbeiten weiterhin daran, die Zuverlässigkeit zu erhöhen.
Mladen Branković
October 15, 2026
i used to use this all the time. since the merger, i've been plagued by issues. unrelibale unlocks, unreliable returns, atrocious loading times, incorrect numbers for bikes causing me to check 3 stations before i find anything. all this for them to then severely limit their offerings too with per-city plans. what used to be 100 per yeramis now 70 per city per year. so, wuch worse service for much more money.
2 people found this review helpful
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PubliBike AG
November 4, 2026
Vielen Dank für dein ausführliches Feedback. Es tut uns leid, dass du seit der Umstellung wiederholt Schwierigkeiten mit dem Ausleihen und Zurückgeben der Velos hattest. Auch deine Kritik zur Verfügbarkeit und zu den angepassten Stadtabos verstehen wir. Hier spielten sehr viele Faktoren zusammen und wir haben die beste Lösung für alle gesucht.
Tim L
September 10, 2026
So much money for such a bad service. PubliBike used to be quick and reliable. Since the switch: barely any bikes, rarely e-bikes, and when there is one you often can't unlock it or it's beaten to pieces. I've been late to meetings too many times. Worst case: heading to the train station for a flight, the app couldn't unlock a bike and I almost missed a CHF 2000 flight. Expensive, unreliable, very frustrating. Not recommended.
2 people found this review helpful
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PubliBike AG
November 4, 2026
Danke für dein Feedback. Es tut uns leid, dass du wiederholt Schwierigkeiten hattest. Wir arbeiten stetig daran, die Verfügbarkeit und Zuverlässigkeit zu verbessern. Bitte beachte, dass wir keine Verantwortung für verpasste Züge oder Flüge übernehmen können. Wir verstehen aber deinen Ärger und nehmen deine Rückmeldung ernst.

What’s new

Various bug fixes and improvements
Content rating
Everyone
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App support

About the developer
PubliBike AG
webmaster@publibike.ch
Rennweg 62 2504 Biel/Bienne Switzerland
+41 79 427 36 36