PubliBike Velospot (Zone 1)

PubliBike AG

About this app

App usable in Zone 1:

Bern, Zurich, Basel, Aarau, Biel/Bienne, Fribourg, Ticino, Central Valais agglomeration, Aigle, Martigny, La Chaux-de-Fonds – Le Locle, St. Peter’s Island, Andermatt, Brugg-Windisch, Delémont, Grenchen Nord, Herrliberg-Feldmeilen, Meilen, Solothurn.

Ratings and reviews

This app is horribly optimized. The location is always off by making it impossible to unlock the bikes. I double checked with Google Maps and it's not even close. If one is already clicking the button to unlock why is there a need to know the location so precisely? The customer service is of course a set of 10 chatbot questions with no real improvement. it's a shame that great bikes are being unused just because of this.

The app is significantly worse than the previous version. It loads the stations much more slowly and is generally less responsive. The new bikes are made of really poor-quality plastic, which makes them unsafe. The brakes and acceleration also work poorly. On top of all this, prices have even gone up! What a great move. The process of unlocking and locking the bike is also slower than before.

The app doesn't work most of the time, it's almost impossible to actually get a bike. The new bikes are not functioning well, especially if you need to turn or stop on an uphill, brakes don't work well and bikes are too short. I waited a while before writing this review, but nothing has improved for weeks now... Very disappointing

What’s new

- Improved chatbot experience
- Updated and refined various translations
- Added a new button in the map filter to hide restrictions on the map