
Adel Rizaev
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I paid the invoice, then after one day (in other systems bank transactions go faster) received the push message, that balance has been updated. But in the app i still see, that i have open invoices and the balance remains old, as i wouldn't pay anything. I clicked push message and it's disappeared, so i don't have any approve (kein Beweiss mehr) more, that i paid the invoice.That's strange and breaking the trust to the system, please fix it. UPD: now i see it there, tnx! it just arrives delayed.
3 people found this review helpful
TopCard Service AG
July 27, 2021
Thank you for your feedback. Your payment should be visible in the menu under "Cards" – "Account balance".

Mike Gledhill
Just signed up with TC Security. Now, as soon as I go into TC Mobile, I just get a message of "Technical Error. For security reasons, the TopCard Mobile App has been closed". It has an OK button, and if I click on it, it just repeats that error, forever.

Ali Erşahin
Not very user friendly. But most probably the worst feature is that sometimes your account is debited earlier than mentioned on the invoice date however your credit balance is credited only after 2 working days. in other words they debit your bank account and you still can not use those funds for 2 days
TopCard Service AG
October 15, 2024
We thank you for your feedback and will forward it to our responsible department.