TopCard Security

TopCard Service AG

About this app

The TopCard Security App is your secure and comfortable gateway to our digital services, such as the TopCard Portal and the TopCard Mobile App.

This is how easy it is:
• TopCard Portal: Open the login page, scan the QR code with the Security App and enter the PIN to securely log in to the TopCard Portal.
• Mobile App: Start the Mobile App, enter the PIN – done!

Benefit of the TopCard Security App:
• Quick and easy access to digital services
• Digitally sign credit card application with QES during a video call

This is how secure the TopCard Security App is:
• The Security App is protected by a password (PIN) of your choice, even if you should lose the smartphone.
• The Security App generates and validates a new security code (one-time password) each time you log in to the Web Portal or Mobile App.
• We keep the Security App up to date in order to offer you optimum protection with two-factor authentication at all times.

How to activate the app:
• Load the "TopCard Security App" on your smartphone
• Start the app and follow the instructions to activate it

Requirements:
• TopCard Credit Card or Prepaid Card
• Device with Android 9 or higher
• Rooted devices are not supported

The TopCard team hopes you enjoy using the TopCard Security App. We are looking forward to your feedback and your rating in the Google Play Store.

Ratings and reviews

Very poor process for 2026. Not only it is not automatic (uses human agents), but the app also crashes in the process, one needs to enter SMS codes received while inside the app. Other card providers have implemented identity check much better. Here it feels like I am applying to FBI - and it does not even work.

Stopped working for no apparent reason without an error message, just the screen going black. Which each re-installation, it apparently creates a new contract number (which is easy to miss/overlook -- and then one can't log in to the web interface with the old number, which is typically stored in the browser) -- and it loses all notification settings. Installation on two phones (for backup) not possible.

If I could give it 0 stars I would To sum it up, this app is SO BAD that I will probably change my credit card to a provider that doesn't work with Topcard. Some points : 1. I asked for the registration letter. I open the app, fill in the info (date of birth etc). The app tells me the activation code has been sent (I know, I have it!) but won't let me scan it! So frustrating, I have tried multiple times already. 2. The option to scan your card doesn't work (I gave permission) 3. ...

What’s new

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support Android versions 11 and above.