
A Google user
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'data being transferred' pops up when I go into the app, before I make changes. I get that if I make changes it would do this, but it does it a lot and it takes a long time to wait for this data transfer. Data should really only transfer when a change is made. Otherwise works well. Galaxy S10+. Jura Z8. And their reply is in another language. I can google translate but come on. - They told me to clear the cache. I have used the app 3 times and already have to clear the cache? I will do this.
2 people found this review helpful
JURA Elektroapparate AG
March 6, 2020
Besten Dank für Ihr Feedback. Wir empfehlen Ihnen, das Anwendungscache in der App zu löschen. Haben Sie weitere Fragen? Unser Kundendienst hilft Ihnen gerne weiter unter: info@jura.com

A Google user
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Works fine with my Pixel XL 2 v10, Jura S8. However, minus one star since it requires location services, and minus one star because product settings in the app and product settings in the Jura S8 do not match. I thought that the app would read the product settings in the S8 and when you make adjustments in the app, or the S8, they always sync and are the same. Sent a message to Jura support to see if there's a way to sync them and ensure both the same, will update if I discover this is possible.
2 people found this review helpful

Brent LaPoint
Jura may make great coffee machines, but this app is the worst experience I have had in a long time. Adding/Adjust/Selecting products is a nightmare. Trying to scope between items frequently chooses the item with no confirmation and no way to cancel. There should be an offline way to set up your drink menu then transfer it all to the machine and all selections should require a confirmation if it triggers a drink being made or transferring data to the machine.
9 people found this review helpful
JURA Elektroapparate AG
August 20, 2020
Thank you very much for your feedback. To focus individually on your request we would like to contact you by telephone. Please let us know by E-Mail info@jura.com your phone number and from which country you are. We will then contact you as soon as possible. Yours sincerely, JURA Switzerland