J.O.E.®

JURA Elektroapparate AG

About this app

JURA Operating Experience (J.O.E.®)
J.O.E.® - digital operation
"With J.O.E.®, you can conveniently operate your JURA automatic speciality coffee machine via your iPhone, iPad or Apple Watch. You can make settings for your automatic specialty coffee machine with ease via the app. Operating instructions, explanatory videos and tips are at your fingertips wherever you are, and you can get answers to almost any question. For unanswered ones, customer service is at your side in just a few clicks. You can also order products easily and securely from the JURA e-store.
J.O.E.® is compatible with all JURA automatic coffee machines equipped with Smart Connect or Wi-Fi Connect. Simply operate your automatic machine with the app and enjoy perfect coffee specialties en vogue and according to your personal taste."

Coffee enjoyment
Coffee strength, water quantity, temperature and milk foam: you can easily adjust the basic settings of your automatic speciality coffee machine to your personal taste via the app. You can also easily expand the existing variety of coffee specialties with your own creations. You can even personalize them with an individual image.

Support
Need help or have questions? In the app you will find the operating instructions, tips and explanatory videos. If a question should ever remain unanswered, connect to our customer service shortly.

JURA Cockpit
"Do you need to change the filter cartridge or clean the coffee machine? You'll receive notifications about upcoming care and cleaning tasks directly on your iPhone or iPad. You can also view statistics quickly and easily in the app. Would you like to know the number of coffees prepared or the number of cleanings performed? No problem, your data is available to you at any time.

JURA E-Store
Easy and secure shopping: Care products, accessories and spare parts. In the JURA E-Store you will find all our products for our automatic speciality coffee machines. If required, order them directly via J.O.E.® and have your purchase conveniently delivered to your home.

Operation
With Siri and the Apple Watch, you can operate JURA fully automatic coffee machines even smarter. You can prepare your coffee simply by voice command or with a tap of your finger on the Apple Watch.

Extra
If you are hosting a large group of people or holding a business meeting, you can conveniently enter the desired coffee specialties of your guests or customers in the app. Guaranteed, no order will ever be forgotten again.

Award
J.O.E.® 4.0 has been awarded the Red Dot Design Award in the Design Concept category.

Innovations
We are constantly developing the J.O.E.® app. Some of the advantages you currently benefit from:
- Direct ordering of products in the integrated JURA e-store.
- New design for easier operation
- Extended functions in the JURA Cockpit, thanks to the new J.O.E.® account.
Do you like the app? Rate us. By doing so, you will help us to make J.O.E.® even better.

Ratings and reviews

2nd review - Connectivity was solved when Jura sent me a new WiFi Connect device for my Z10. Now we can specifically evaluate the App functionality. The App is a very basic extension of the Z10 menu interface. It does only minor menu modifications. But it does have a nifty stats module that shows the historical use of the machine. I still can't find some of the special menus boasted by J.O.E. like water temperature menus.

I bought the ENA 4 and downloaded the Jura J.O.E app to customize my coffee preferences. However, I was disappointed to find out that the app does not save any of my customized options. Every time I want to make an espresso, I have to manually adjust the shot strength and the amount of water. This is very inconvenient and frustrating, especially when the app claims to offer personalization and convenience. The app seems to be updated regularly, but I have no idea what they are updating.

It works now :) I was pretty upset when I got the Z10(Xmas 22). The app would have received a negative score...I gave up. I just tried again, it did a Firmware update, and now it's fine. Connecting it could not be easier. The only thing I would ask now, that it does not do, is that it copy my settings from the machine into the app, as of right now, it's a separate thing...so you have to copy down what you have set in the machine, so you can program it into the app. Thanks for fixing this Jura!

What's new

We are constantly developing the J.O.E.® app. Some of the advantages you currently benefit from:
- Improved accessibility
- Lightbrew preselect for ENA5
- Product programming directly from home screen (edit mode)