Sunrise Connect

Liberty Global

About this app

The Sunrise Connect App helps you to install your Connect Box and manage the WiFi settings of your in home network. The app is free for all Sunrise and UPC customers.

General features:
• Home scan: Run speed tests within your WiFi and on your Connect Box.
• Feature to optimize your WiFi Network.
• Step by step instructions help you to install your internet access (with Connect Box) and your TV Box in no time.
• Change the name and password of your WiFi and Guest WiFi.
• Easy management of your Internet settings.
• Backup and Restore of modem settings.
• Order, add and manage your Connect Pods.
• Enable/Disable devices to access the Internet and attach them to profiles.
• Find all information to contact our support.

Please note that the Sunrise Connect App is only available for the following modems:
Sunrise: Connect Box 1, Connect Box 2, Connect Box 3, Connect Box 3 Fiber
UPC: Connect Box, Giga Connect Box

Follow us:
• Twitter - https://twitter.com/sunrise_de
• Facebook - https://www.facebook.com/Sunrise.ch
• Sunrise Community - https://community.sunrise.ch/

Ratings and reviews

Unable to connect. Screen remains white after sign-in. On different phone connection ok after 16 attempts. But then it cannot find the connect box. (same WiFi as the box)

Absolute rubbish. Complete waste of time. Hangs randomly with "oops something has gone wrong" message. When it does work, gives no indication of what parameters are being tested or how long it will take. Provides no justification for the rating provided e.g in the SAME ROOM as the router the app reports a speed of 850+ mb/s and states 'WiFi fair' yet in another room, 185 mb/s is reported as ' Superfast'. It provides inconsisyent, confusing results and seems determined to on-sell other products

Really not great. Try to connect to free Wi-Fi without success EDIT Your reply has a broken link. I am still having issues. For some reason I need to install a profile (please explain why) to access the free Wi-Fi. After trying this solution I have an error message: "Sorry, something went wrong. The server is not responding: Please try to install the profiles again in a few minutes" Please review the app and/or consider just allowing the access to UPC Wi-Free without app requirement, through typical user/password request. It is a shame that this payed service keeps being promoted and yet being so faulty, to the point that is useless. Thank you!

What’s new

Bug fixes and stability improvements