> ChapBasket is Tanzania's leading multi-vendor delivery marketplace. Shop from hundreds of local sellers — supermarkets, restaurants, pharmacies, bakeries, butcher shops, coffee shops, fast food joints, local markets, and beverage stores — all from one app. Get your order delivered in as little as 30 minutes.
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> SHOP SMARTER
> Browse thousands of products across 9+ categories with powerful search and filters. View nutrition facts, allergen info, freshness dates, and certifications (organic, halal, vegan, fair trade). Compare up to 4 products side by side. Read customer reviews with photos. Ask sellers questions directly on product pages. Check real-time store hours.
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> SAVE MORE EVERY DAY
> Join Group Buys to pool orders and unlock lower prices. Grab Flash Deals with countdown timers. Use promo codes and coupons. Buy discounted Product Bundles. Set Price Drop Alerts for notifications when items go on sale. Subscribe to products for automatic recurring delivery.
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> LOYALTY & REWARDS
> Earn points on every order and climb through Bronze, Silver, Gold, and Platinum tiers. Redeem points for free deliveries and discounts. Earn bonus points for reviews and photos. Refer friends with your unique code — you both earn points.
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> WALLET & GIFT CARDS
> Top up your in-app wallet for fast checkout. Purchase and send digital gift cards with personalized messages. Set savings goals and track progress.
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> ORDER MANAGEMENT
> Track orders in real time on a live map with captain location, ETA, and route. Reorder past purchases with one tap. Save favorite combos as Order Templates. View orders on an interactive calendar. Schedule and reschedule deliveries. Receive a Delivery PIN for secure handoff.
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> YOUR ACCOUNT
> Manage multiple addresses with GPS detection. Follow favorite sellers and browse their products in your personalized Store Feed. Create and share wishlists with friends. Track spending insights with charts and breakdowns. Manage returns, refunds, and disputes. Tip your delivery captain.
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> NEIGHBORHOOD GROUP ORDERS
> Create or join a neighborhood group to pool orders with neighbors. Share a delivery point, split costs, and save together.
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> MESSAGING & SUPPORT
> Chat with sellers and captains about your order. Search the Help Center FAQs. Submit support tickets or start a live chat with our team.
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> FOR SELLERS
> Real-time analytics, revenue tracking, and customer insights. Manage products with variants, bulk CSV upload, quick-edit mode, and stock alerts. Set delivery zones with custom fees. Create flash sales, coupons, and promotions. Respond to reviews. Track payouts and download earnings reports. QR Connect codes for your storefront.
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> FOR DELIVERY CAPTAINS
> Optimized route planner with live map. Go online/offline on your schedule. Multi-stop batch deliveries. Photo proof and buyer signature capture. Cash-on-delivery collection tools. Track earnings and tips. Request payouts via mobile money or bank transfer. Manage vehicles, shifts, and performance incentives.
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> Available in English and Swahili.
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> Fast. Reliable. Delivered.