Omnidesk - Interativa

Interativa Tecnologia

About this app

Omnidesk, from Interativa Tecnologia, is the official app for our omnichannel service platform with artificial intelligence, developed exclusively for our customers.

With it, your team can manage conversations from multiple channels in real time — such as WhatsApp, Instagram, Facebook, Webchat, Email and others — in a centralized, intelligent and integrated way with chatbots and automated flows.

Based on Chatwoot and adapted with exclusive improvements from Interativa Tecnologia, Omnidesk provides an agile, productive and modern experience for service, support, sales and relationship teams.

Main features:

✅ Unify all service channels in a single interface.
✅ Respond to messages more quickly, on desktop or mobile.
✅ Automate flows with chatbots and AI for 24/7 service.
✅ Receive real-time notifications of new conversations and mentions.
✅ Access the complete history of interactions with each customer.
✅ Organize conversations with assignments between users and departments.
✅ Modern, intuitive design that is compatible with your operation.

Exclusive for customers:
This application is exclusive to companies that use Interativa Tecnologia's Omnidesk platform. To access it, you must have a previously configured account.

About Interativa Tecnologia:
Interativa Tecnologia is a company specialized in intelligent digital solutions, which develops customer service platforms focused on performance, automation and artificial intelligence. Our mission is to transform companies' digital service, promoting efficiency, scalability and proximity to customers.

Attention:

The app is for exclusive use by Interativa Tecnologia customers.

Not a customer yet? Learn more at: https://interativa.ai

To use the application, you need an internet connection.