PCAM (Mobile Order Taking) is the official Orange sales team application for selling internet access offers directly to customers.
Main features:
• Complete on-site subscription for 4G, Fiber (FTTH), and VSAT offers, from offer selection to order confirmation
• Identity verification and OTP validation integrated into the order process
• Capture of supporting documents (ID, proof of address, signature) directly from the application
• Real-time tracking of each order status, from subscription to service activation
• Searchable product knowledge base to precisely answer customer questions
• Training quizzes to enhance understanding of offers and improve sales performance
Designed for 100% mobile use, PCAM reduces the time between customer meetings and service activation by eliminating data entry and administrative back-and-forth.
This application is reserved for employees and sales partners with an Orange business account. It is not intended for general public use.
Orders can be taken in-store and on the go.