Televentas

Desarrollo Implementos

About this app

Telesales is the work tool that Implementos executives use to serve their clients by phone, from their mobile devices and without needing a desktop computer.

The app connects to the same call center as the company's CRM: calls come in and go through the corporate line, not the executive's personal number.

WHAT YOU CAN DO

• Receive calls assigned to you by the call center, with on-screen notifications even when the app is closed.

• Call a client by dialing their number, with the Spanish format already implemented.

• Mark yourself as available or unavailable with a single tap, so the call center knows when you can answer.

• See who is calling before answering, using the data the CRM has on file for that client.

• Transfer the call to another available executive without hanging up.

• Mute, put on hold, and hang up directly from the call screen.

WHO IS IT FOR?

This is an internal Implementos application. To use it, you need an executive account provided by the company. It's not intended for the general public and doesn't allow registration through the app.

PERMISSIONS REQUESTED

• Microphone: for speaking during the call.

• Notifications: to alert you of incoming calls.

• Phone: to ensure the app's calls work seamlessly with regular mobile phone calls.