Colpix

Colpix

About this app

Colpix is ​​the app for managing printing equipment (UV, DTF, cutters, and 3D printers) for clients, technicians, and coordinators: real-time equipment health monitoring, digital service records with signatures, and AI-powered technical support.

COLPIX — The platform that supports your printing equipment, not just sells it.

FOR CLIENTS

- Real-time equipment monitoring: health status, wear percentage, and critical component alerts, right from the start.

- Service history and digital records: full access to maintenance, training, and parts replacements, with digital signatures and PDF downloads.

- Equipment identification QR code: quick scan to access the complete record on-site.

- Lucas, the AI ​​assistant: instantly answers technical questions and, if necessary, connects you to a human specialist without leaving you without a response.

- Real-time notifications of scheduled visits, pending service records, and support responses.

- Secure login with Face ID/fingerprint.

FOR TECHNICIANS

- Clear schedule of visits and pending tasks.

- Generation of on-site service reports with digital signatures, paperless.

- Recording of support conversations when a client needs human assistance.

- Ticket inbox with complete details.

FOR COORDINATORS

- Management view of the entire technical team.

- Can also operate as a technician: generate reports and record support conversations.

- Centralized inbox for notifications, messages, and alerts.

One app, three roles, real-time synchronization between what's happening in the field and what the client sees. The machine is just the beginning—we're with you every step of the way.