Shokz

4.1
4.72K reviews
500K+
Downloads
Content rating
Everyone
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About this app

You can find the following functions in the Shokz app:

1) Rich and powerful sound
Enjoy built-in tuning for easy switching between sound modes, while the customizable equalizer allows you to tailor your music to your preferences.

2) Programmable buttons
Assign touch buttons to the functions you use the most.

3) Effortless multipoint pairing
The app allows you to simultaneously connect one pair of headphones to two Bluetooth devices. Additionally, you can easily switch and manage other Shokz headphones directly from the app.

4) Firmware upgrades
Up-to-date firmware keeps your headphones in optimal condition, ensuring you get the best user experience.

5) Playback controls
Adjust the volume, pause/play music, skip songs, and choose playback modes directly through the app.

6) Access information
- Your headphones: Including headphone battery status, user manual, serial number, and additional details.
- Shokz: Explore the brand story, service policy, and other relevant information.

If you have any feedback, please visit the "About Us" section and select "Feedback" to share your comments with us.

Note
The Shokz app is compatible with OpenRun Pro, OpenFit, OpenFit Air, and OpenSwim Pro models.
Please be aware that certain features may not be accessible on all products.
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Contacts
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
4.41K reviews
Cameron Echave
May 28, 2024
Wish there were more control customization such as triple tap or single tap controls, the open fits feel like a downgrade in accessibility because my controls are limited to four things. Plus I would rather have double tap left and right as my previous/next buttons and hold to play/pause but that is not an option for some reason. I hate to be critical because I love the brand, but I really hope the controls become more customizable, because like I said, the open airs almost feel like a downgrade
1 person found this review helpful
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Stephanie Barkiewicz
April 18, 2024
You need the app to be able to do anything with these headphones (HP), which I wasn't aware of when I first bought this product. App doesn't work consistently so I lack a view of the charge left on HP or the case. The multi-pairing option in the app doesn't really work. The settings that I put on to change the long hold or double tap feature on the HP don't stay as set from device to device (e.g. If I switch between my phone music to my treadmill It resets to default).
3 people found this review helpful
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Shokz
April 19, 2024
We apologize for the inconvenience caused and would like to make it right. Please kindly contact our customer service team at customer.service@shokz.com.
David Brewer
April 16, 2024
I was having issues like everyone else where after the last update my OpenFit headphones stopped connecting to the app. Customer support had me reset the headphones but that did not help. I ended up uninstalling the app, then reinstalling, and now I can connect to the app again. It's not what should have to be done, but hopefully this works for others too.
2 people found this review helpful
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Shokz
April 17, 2024
1.Manually uninstall the app, then reinstall it. 2.Go to phone settings - applications - find "Shokz" - click on "Storage" - clear data. 3.Click on "Connection Help" on the app interface, check if the app is allowed to access Bluetooth permissions. 4.If you still can't connect, kindly contact our customer service team at customer.service@shokz.com.

What's new

1.Full support for new lineups including OpenFit Air and OpenSwim Pro
2.Fix Known Issues