Acaia Updater

78 reviews
Content rating
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About this app

Introducing the Acaia Updater App.

The new Acaia Updater app now combines the Pearl Model S, Lunar, Orion, and Cinco updaters through one seamless and clear interface. The app is easy to use and clear in its instructions. The original Pearl scale updater will be kept online as the Pearl scale connection is different from that of the Lunar and other models. We will update both apps as we release new firmware updates.

The Acaia Updater app will display and download all current firmware and information for the above models mentioned including firmware number and release notes. The Acaia Updater will replace the Pearl Model S Updater, Lunar Updater, Orion Updater, and Cinco Updater apps.

You can visit our blog to see what we have introduced, along with other information that might be useful.

Under our Support/FAQ, you can also find more helpful information about how to update and troubleshoot.

Contact us through the app or email if you experience any issues.
Updated on
Mar 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

77 reviews
Penultimate Name
April 3, 2021
Works great without issue. Operationally could use some improvements. It displays the version on the device. The app should display the from and to firmware version. After updating it will still suggest an upgrade. Another reason to see the From - To version numbers to know the scale is up to date or how far behind. It would help after connecting to display the message, "Device up to Date" if the device does not require an update. These are pretty basic best practice type of suggestions.
3 people found this review helpful
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Jennifer Marchlewski
March 28, 2022
Lunar 2021 Just received this scale and I have to say that the user interface is buggy. The scale switches modes when I try to tare the weight and will get to a point where you can no longer change mode. So I thought... let's see if it needs to be updated. I could connect to the scale but, while the app said it was updating, nothing happened. And I still cannot get the scale to the mode I want. I am disappointed for spending so much money for something so buggy.
3 people found this review helpful
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Acaia Corporation
October 3, 2022
We’re so sorry to hear about your bad experience! Please contact us at and we would be happy to help.
January 22, 2022
Confusing - not intuitive. I had to reset the device by Googling the instructions. For something as potentially problematic as a firmware update, they should really have these instructions displayed within the app. Additionally, I had to switch to another device to get this to work but really no clear reason why it did work. Lastly, they need to have both the old and the current firmware listed on the same page. Plus, they don't warn you if the firmware is already up-to-date.
9 people found this review helpful
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