Seguros SURA

4.7
117K reviews
1M+
Downloads
Content rating
Everyone
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About this app

By downloading the SURA Insurance mobile application you will have access to all the information related to your insurance, quickly, easily and conveniently.

With this application you can access different options related to your health, home, car and life insurance. Among them you can request and modify medical appointments; Review your progress in the Rewards Plan through integration with Google Fit; request health reimbursements; ask for assistance in the event of a crash or beached; check your digital SOAT; Ask for assistance for your home and much more.

Note: Continuous use of GPS running in the background may decrease battery life. Seguros Sura will use Google Fit to use your physical activity data to prevent health risks.

We use the accelerometer and your location, to show you your driving habits. The location is also used to direct you to the nearest health site in case you require it. We do this with our technological allies.
Updated on
Oct 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness, and App info and performance
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.7
116K reviews
K Anders Goodrich
November 17, 2020
I entered my information, then I answered the three questions and was denied being set up my account. I tried a second time with the same result. Now I'm locked out for 24 hours. For all the money I pay for this damn insurance, you think the app would be better and the service would be better. Guess I'm wrong!
11 people found this review helpful
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SuperApp Sura
November 18, 2020
Hola KG. Déjanos ayudarte, envíanos tus datos personales nombre completo, número de cédula y numero de contacto, no olvides describir el inconveniente que tienes, al siguiente correo electrónico soporteappsmovilgi@gmail.com que con gusto te atenderemos. Saludos!
Aaron Bryson
June 8, 2021
I've had a terrible time accessing this application. It took more than a year before I could get the account working and get access. It won't accept a phone number either that is not local which is short-sighted considering that there are international clients.
23 people found this review helpful
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Rodrigo Pena
December 30, 2022
I was seriously sick recently. The app told me I would be contacted by the ambulance. I wasn't. Then I looked for emergency hospitals to go to, I got an error. This level of failure from a health insurance app results in needless deaths.
9 people found this review helpful
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SuperApp Sura
January 24, 2023
Hola Rodrigo Déjanos ayudarte, Si el inconveniente persiste envíanos tus datos personales nombre completo, número de cédula y una pantalla del error presentado, al siguiente correo electrónico reportesappdigital@suramericana.com.co que con gusto te atenderemos. Saludos!

What’s new

Evolucionamos la app Seguros SURA para mejorar tu experiencia y acompañarte en todo momento. Esta versión tiene la funcionalidad de Salud Financiera a través de Longevo. Actualízala, si se presenta un problema, descárgala de nuevo.

App support

Phone number
+5718000518888
About the developer
SEGUROS GENERALES SURAMERICANA S A
sergpepe@sura.com.co
CARRERA 63 49 A 31 PISO 1 ED CAMACOL MEDELLIN, Antioquia, 050034 Colombia
+57 300 5302127