12Go Train, Bus, Ferry, Flight

12Go Group

About this app

12Go app is an online travel agency on your phone that offers various means of transportation like trains 🚆, buses 🚌, boats ⛴️, transfers, vans 🚐, taxis 🚕 and flights ✈️ to your desired destination anywhere, regionally and worldwide 🗺️. We provide budget travel options in more than 70,000 locations from over 140 countries, including:

Thailand: Bangkok, Chiang Mai, Koh Samui, Koh Phangan, Koh Tao, Pattaya, Phuket, Surat Thani, Chiang Rai, Pai, Koh Phi Phi
Vietnam: Hanoi, Sapa, Ninh Binh, Ho Chi Minh City, Hai Phong, Hue, Da Lat, Ha Giang, Halong Bay
Philippines: Manila, Cebu, Bohol, Coron, El Nido, Baguio, Bicol, Siquijor, Baguio, El Nido
Indonesia: Bali, Gili Islands, Sanur, Nusa Penida, Nusa Lembongan, Lombok, Jakarta, Yogyakarta
Japan: Tokyo, Osaka, Kyoto, Hokkaido, Mount Fuji, Sapporo, Nagoya, Hiroshima
Cambodia: Phnom Penh, Kampot, Siem Reap, Sihanoukville, Koh Rong Samloem
Malaysia: Kuala Lumpur, Penang, Genting Highlands, Malacca, Langkawi, Pahang, Johor Bahru, Batam, Ipoh
Laos, Sri Lanka, Singapore, Taiwan, Hong Kong, Australia, Egypt, Morocco & many others!

Access the best deals from over 13,000 travel companies and operators, including:
Lomprayah, Greenbus, Techbus, Phantip 1970, Roong Reuang Coach, Prem Pracha, Songserm, Vietnam Railways, Indian Railways (IRCTC), Koh Tao Booking Center, Grouptour, Chaokoh Travel Center, Bangkok Busline, Bundhaya Speed Boat, Giant Ibis Transport, Semaya One, Sri Lanka Railways, Transport Co, AirAsia, Sombat Tour, Seatran Discovery, Montanatip, Virak Buntham Express, Eka Jaya, Shinkansen & many more.

Easy Booking Process:
1) Select your origin, destination, departure date, as well as return in case of a round trip journey & number of passengers, click on "Find tickets"
2) On of our search results we will provide you our "Best options" with best & most popular travel deals, below you can also find "Other options" separated by type of transportation
If you feel overwhelmed by number of options or you need something more specific, use our filters to set desired price range, arrival / departure time, stations & operator
3) Once you've chosen the deal you like, click on "Book now" button to start checkout process, you will need to fill your passenger information and select preferred payment method, once payment is complete you will receive your booking confirmation and e-tickets shortly!

Other services:
Our other travel services include airport transfers, travel insurance, priority support, SMS trip notifications, rail passes, day trips, hotel booking & car rent for most of the available destinations.

Payment methods:
Pay via PayPal, credit/debit card (including Visa, Mastercard, American Express AMEX), UnionPay, AliPay, bank transfer, QR payments (PromptPay), app wallet (TrueMoney) or your local payment method.

Customer Support:
We provide 24/7 multilingual online support, which includes live chat through registered account on 12go.com via pressing the "Need help?" chat button in the bottom right corner. Besides, you can always ask the support team a question inside of our app by providing an email and booking number or browse articles about FAQ. Since the establishment of our company, we have accumulated over 60,000 trusted reviews from our customers that provide transparency and gives an insight into how we handle things. We strive to be honest and genuine with our customers by providing the best possible experience. We are always ready to give a hand in finding a fair deal for our clients!

Download 12Go now and start planning your next adventure!

Ratings and reviews

Great app for finding transport through asia. A couple of pretty frustrating points make the experience difficult and frustrating. You cant select and copy text. Makes putting addresses into google maps difficult and can lead you to the wrong place. When browsing transport options there can be thousands. When inspecting one search result and hitting 'back' it will refresh the entire list. So you have to scroll through the hundreds of results back to where you were. Filtering helps negate this.

Bookings are okay you get many options but their service especially after choosing the service with maximum coverage, at the time of issue during our travel I raised almost 10 emails and messages through the help portal but none of them were answered. Had such a frustrating experience I would never choose 12go again even if I have to pay more for the same booking. They don't even have a working helpline number. It's been 10days and I still haven't got any damn reply till date. Truly aweful. 😢

No options or easy way to ask something, we bought 2 tickets together and after confirmed and once at the station we are not even on the same train. No any phone or way to contact them and help us after pay for the most expensive tickets