3.4
12.3K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Download the app for free with which you can have Medellín and its Metropolitan Area in your hands. With Cívica you will have a new way to plan your trips and enter the Metro. Additionally, with the Cívica Pay wallet you can pay for your purchases and bills.
Activate your account now and enjoy all the benefits:
With the same application you can plan your trips, pay for them and enter the Metro using the QR code in the application. This way you get to your destination easier.
Pass and receive money between Cívica Pay users at no cost and without delay.
At any time you need, you can check your balance or your movements and top up your Cívica Pay from other banks with PSE.
From the same app you can pay public and private utility bills.
With Cívica Pay you can pay for your purchases in more than 10,000 commercial establishments using your cell phone camera.
Recharge minutes on your cell phone from Cívica Pay at no cost.
If you need cash, you can withdraw money from your balance at any Davivienda ATM.
Download Cívica and start enjoying the app with everything.
Cívica Pay (DaviPlata) is an electronic money deposit covered by Fogafin deposit insurance, maximum and minimum values ​​​​allowed for administration apply, to and from DaviPlata.

Use our application without consuming your preferred operator's data plan; Remember that we will request access permissions to additional Communication services
Updated on
Oct 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
12.3K reviews
Juan Carlos Torres Lobelo
October 15, 2022
Es una basura! Complete Rubbish! Since the developer asked me to further explain why this App is beyond bad: *It has a terrible, dated UI which could frustrate a Buddhist monk. *For some reason, the App leaves out one of the biggest groups who would benefit from using it..such as foreigners who don't have a Colombian ID. * After going through the horrible UI and multiple frustrating steps, the app crashes and displays a rather unhelpful message of "something went wrong" In summary... Rubbish
18 people found this review helpful
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METRO DE MEDELLLIN LTDA
October 14, 2022
Juan, lamentamos que tengas esa opinión, nos gustaría conocer más sobre tu experiencia, de esta manera podemos identificar oportunidades de mejora. Escríbenos por favor en redes sociales.
yahyajammeh
December 19, 2022
Tried to use the app to use my phone rather than a cívica card. Tried to register twice without success and no reason given. Wasted more time than the massive queue at the San Antonio station office would. Very poor admin management of what is a good metro system
10 people found this review helpful
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METRO DE MEDELLLIN LTDA
December 26, 2022
Queremos conocer con más detalle qué es lo que sucede. Escríbenos por favor en nuestras redes sociales para ayudarte, estamos como @TuCívica. Quedamos atentos.
Nilanjan Saha
March 12, 2022
It's an awful app. It keeps crashing all the time. It seems the app developer concentrated on the UI only. Will never use this app again. It's better to recharge your Civica at the stations.
19 people found this review helpful
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METRO DE MEDELLLIN LTDA
March 16, 2022
¡Hola! Nos gustaría conocer más sobre tu experiencia, no queremos que te sientas así. Escríbenos por favor en redes sociales, quedamos pendientes.

What's new

Esta nueva versión incluye mejoras al recargar el CívicaPay, se actualiza el formulario y experiencia de recarga a través de PSE.

Con App Cívica disfruta de moverte por la ciudad sin efectivo con código QR, hacer pagos, comprar en comercios, recargar tu Cívica y mucho más.

¡App Cívica te facilita el día!

App support

Phone number
+576044449598
About the developer
EMPRESA DE TRANSPORTE MASIVO DEL VALLE DE ABURRA LTDA
tiendasapps@metrodemedellin.gov.co
CALLE 44 46 001 VARIANTE BELLO, Antioquia, 050003 Colombia
+57 300 4878716

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