Matter Chat: AI Support Inbox

Matter Development

About this app

Matter Chat is the mobile companion to your Matter Chat workspace, the AI support assistant that answers your customers from your own knowledge, whether you're at your desk or asleep.

Run your customer conversations from your phone:

INBOX
• Every visitor conversation, live
• Reply to visitors and take over from the AI assistant
• See what the assistant answered, and the sources it used
• Block and unblock visitors

LEADS
• Every lead your assistant captures, with context
• Contact details and the conversation that produced them

INSIGHTS
• Conversation volume, resolution and handoff rates
• A weekly recap of what your assistant handled

ASSISTANTS
• Review each assistant's configuration and health
• Notification preferences per workspace

BUILT FOR OPERATORS
• Push notifications when a visitor needs a human
• Face ID / fingerprint app lock
• Dark mode

Matter Chat is for operators of existing Growth or Agency workspaces. Creating a workspace, installing the widget, and managing your subscription happen at matterchat.co. The app is the inbox in your pocket.

What’s new

First production version.