A Google user
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As many others have written, the app crashes constantly on Android 10. They simply don't respond to requests for help or seem to care about their customers in any way. If they hired a decent software engineer, the problems would be solved in minutes instead of months, but the company's lack of communication is really unacceptable. UPDATE: The issue was eventually fixed, and the system works as designed again. Hopefully, if any similar issues arise in the future, they'll be resolved faster.
8 people found this review helpful
Med Angel
January 10, 2020
Dear Michael, the bug you describe is fixed with the current release (couple of days after your review). We did not get a chance to reply to your comment here earlier. We now have a system to respond faster and better to emails and reviews. We're immensely grateful if you can edit your 1* review here to reflect your current experience with the app.
Dread Wolf
I've been using my MedAngels now for almost a year and I love them. Sadly, they seem to be inaccurate and disagree with one another about the temperature by 2°F when placed side by side (even with fresh batteries). That said, they're consistent in their disagreement, so it seems they aren't calibrated well before shipping. Overall, I really like them. If there's a major downside it's that there's no way to have a nearby PC record the Bluetooth data and then forward an alert to your phone.
2 people found this review helpful
A Google user
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Not sure what happened to the app notification but mine has stopped working. I have two MedAngels I keep track of, but as of right now the notification is saying app not responding. I have a Google pixel.... It looks like other people are having the same difficulty. A reply would be nice considering the cost of these little devices. ?
2 people found this review helpful
Med Angel
January 10, 2020
Dear Crystal, we sincerely apologize for this inconvenience, the latest Android release (10) did indeed break our app, but we fixed it right away with the current release. We did not get a chance to reply to your comment here earlier. We're immensely grateful if you can edit your 1* review here to reflect your true, current experience with the app.