Contact Energy

Contact Energy

About this app

If you’re a Contact customer with an online account, use the app to:

- View your account balance and total amount to pay
- Make one-off credit or debit card payments
- Make payment direct from your bank account with Account2Account
- Set up and manage direct debits
- View your previous 15 months usage
- View bills and transactions for the previous 12 months
- View your contact and account details
- Move house and submit your last meter read
- Add a property when your account is expanding

Ratings and reviews

Works very poorly. Have to enter things into it more than 2 times for it to take effect. The app does not go to the previous screen when using the back button. The app lags very badly as well

My rating is 100 below zero. I went on line to sign up as a new customer typed in my Address so I could choose my plan. Message said I didn't have a smart meter. I do. I looked for an online chat option there is none. So I rang the number on the page. It rang for 30 seconds beeped and cut out. I tried that 3 times. Next Whats App that did not work, so I downloaded the APP, which you guessed it doesn't work. I checked the reviews. Don't bother I've wasted a whole afternoon without luck.

Today I was called back by a Wellington Contact Energy number regarding a due Bill. **Bare in mind I am new to Contact Energy and had no idea what to do or what I was doing...** I was talking to a very kind young Man who taught me how to read my Meter for the first time lol... and he took the time to find out about my due Bill. I just want to say a massive thank you for your teaching, knowledge, kindness, patience and understanding. You were extremely helpful and most of all thank you again!

What's new

Regular updates and bug fixes