MyAviva

2.5
3.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

MyAviva is the simple way to view and manage your Aviva insurance, savings and investment policies in one place, whenever and wherever you want. If you’ve already set up an Aviva account online, just enter your username and password in the app to log in. The app also supports facial recognition and fingerprint login, so you can access your account even more quickly and securely.

If you are new to Aviva you can easily register a new account, and if you forget your login details it’s easy to retrieve and reset them to make sure you keep your personal information safe and secure.

Once you’re set up, depending on the products you have in your account you’ll be able to:

- Get all the important details of your Aviva pension
- View insurance cover and renewal dates
- Access policy documents
- Find out how to make a claim
- Check your investment portfolio
- Get access to existing customer offers
- Opt into our MyDrive feature to automatically record your vehicle journeys and gain insights on your driving.

We’re always looking for ways to improve MyAviva, so if there’s anything you’d like to see in the app that isn’t already there, send your feedback to myavivaapp@aviva.com
Updated on
Oct 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
3.26K reviews
Dave Hirst
October 23, 2024
Lose 2 stars because of the mydrive function. Sometimes doesn't record trips and not very accurate for the milage when it does. Also it seriously depletes my battery because it's constantly got my location. It needs to be a lot more intelligent by only getting my location when detecting fast movement. The phone lost 30% once overnight and it was this app that caused it according to the battery in settings
Aviva PLC
November 1, 2024
We're sorry about the MyDrive issues. We understand the frustration with trip recording and battery drain. We're working on optimizing location tracking for better accuracy and efficiency. Please contact our support team at https://www.aviva.co.uk/help-and-support/contact-us/email-enquiries/myaviva-support/ for assistance ~ Aviva Social Team
Simon Burrows
October 6, 2024
App says the password is wrong when the fingerprint login is activated, so I type in the password; it's happy for a few more logins, and then I get the same message again. MyDrive doesn't record all journeys and adds a few random ones of its own (and, yes, my phone is with me, and I don't change any settings). Once I am logged in, the app works OK in the sense I can look around at things fine, but the logging in issue is very frustrating. Since activating MyDrive, I get high battery drain
1 person found this review helpful
Aviva PLC
October 7, 2024
Hi Simon, thanks for feeding this back to us, we understand technical issues can be troubling. The team are always looking for ways to improve the app, please look out for future updates. In the meantime, if there's anything we can do, please reach out to out customer service team via the usual methods. ~ Aviva Social Team
Jonathan Ireland
September 11, 2024
Since I've been able to use the app the one thing I was hoping to take advantage of was the MyDrive Score function. Unfortunately this really isn't fit for purpose. I get a notification saying that a trip is being recorded and calculated but it doesn't show on the App. The last trip recorded was the 28th August. Also when trips are recorded it keeps giving me low scores for phone distractions even though the phone is in my pocket so no way of distracting me. Really Poor
5 people found this review helpful
Aviva PLC
July 11, 2024
Hi Jonathan, thank you for bringing this to our attention. We have a 'help and support' button available on the log-in screen where you can speak to one of our dedicated MyAviva Online Support Agents. They'll be able to identify any issues with your account and get these resolved, so you can regain access to your online account. ~ Aviva Social Team

App support

About the developer
AVIVA PLC
manga@aviva.com
80 FENCHURCH STREET LONDON EC3M 4AE United Kingdom
+44 7800 693432