MyAviva - Insurance & finance

4.0
3.79K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

MyAviva is the simple way to view and manage your Aviva insurance, savings and investment policies in one place, whenever and wherever you want. If you’ve already set up an Aviva account online, just enter your username and password in the app to log in. The app also supports facial recognition and fingerprint login, so you can access your account even more quickly and securely.

If you are new to Aviva you can easily register a new account, and if you forget your login details it’s easy to retrieve and reset them to make sure you keep your personal information safe and secure.

Once you’re set up, depending on the products you have in your account you’ll be able to:

- Get all the important details of your Aviva pension
- View insurance cover and renewal dates
- Access policy documents
- Find out how to make a claim
- Check your investment portfolio
- Get access to existing customer offers
- Opt into our MyDrive feature to automatically record your vehicle journeys and gain insights on your driving.

We’re always looking for ways to improve MyAviva, so if there’s anything you’d like to see in the app that isn’t already there, send your feedback to myavivaapp@aviva.com
Updated on
Jul 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
3.64K reviews
Jon Linford
December 4, 2024
I've had to stop the MyDrive part of the app from running and will probably uninstall the app completely as it's draining my battery badly I think it's better to have a working phone for an emergency than save a few quid on my insurance renewal if this is what it's going to do I'm sure it wasn't this bad, about a year ago when I first installed it, but now I have to try keep my phone on constant charge all day. Not good Update 4/12/24: App and phone are already on latest updates available
6 people found this review helpful
Aviva PLC
December 3, 2024
Morning Jon, Thanks for taking the time to leave a review. This is disappointing to see how the app is affecting your battery. Our team are always working on improvements for the app, please ensure this is running the latest update, on your device's most up-to-date software. ~ Aviva Social Team
Tom Hainey
May 28, 2026
awful. never been able to update details - every single time,over a number of months, there are always "technical difficulties" and the update can't happen. Notification of this normally crops up right at the end of the process, once you've wasted time entering in all the requested information. If Aviva are aware of issues, they should have fixed them by now. what's the point of the app?! it can't do anything!!
5 people found this review helpful
Aviva PLC
May 28, 2026
Hi Tom, thanks for taking the time to share this with us. It's very concerning to hear this has been going on for some time, it's not the experience we want for our customers. So we can help, please visit https://www.aviva.co.uk/help-and-support/contact-us/email-enquiries/app-help 🤝
Martin Reed
June 10, 2026
Dreadful. The app allows you to spend time starting a quote and then you just get a blank screen. I gave it several tries and plenty of time but nothing. Finally had to go to the website which is also painful, got the insurance sorted but guess what, neither the app or the website will show my policy documents. As soon as this trip is done, the app is getting deleted and as soon as I can, policies are getting moved elsewhere. It is 2026, this stuff should work, it's really not that hard.
4 people found this review helpful
Aviva PLC
June 11, 2026
Hi Martin, we appreciate you taking the time to raise this with us here. We're sorry things haven't been working for you as intended 🤝 Please visit https://www.aviva.co.uk/help-and-support/contact-us/email-enquiries/app-help to report an issue. Please note, we cannot keep users updated on issues and bugs, so keep an eye out on app updates.

What’s new

Fixes and user enhancements