Bad, bad, bad don't waste your time, insurance quote was ridiculously high even though i scored 9.6 out of 10 received the 28% discount. I have no previous claims/claims against me. 13 years of driving Horrible marketing app, really manipulative. Jokers!
Update has improved the app making it much easier to use. I check my pension value regularly so it's great to be able to do that so quickly through the app.
Keeps timing out This would have got five five stars if it didn't keep kicking me out every five minutes, it took me about six attempts to renew and amend my policy. Time out should only work if inactive, not halfway through credit card transactions!
Poor exuse. Multiple problems Not only does it like to time out right when you entering your cats mother maiden name but when you flick between apps it doesnt show so you have to then find the app and of your away too long you will have to start again. I emailed them through the app never got a reply, so for a second time ive tryed but who knows?
Basically it would be OK if it could be logged into reliably which it often can't and if it didn't chuck you out in the middle of a quote, maybe you don't want my business Aviva? One has to wonder! From other reviews on here it would seem that the app always behaves this way, get it sorted Aviva you surely have the resources to get it rebuilt properly.
This is our biggest update ever. We’ve completely redesigned our app to make it even easier for you to view and manage your policies on the move. As well as a slick new design we’ve listened to your feedback and made the app faster and more reliable.
So, say hello to the new MyAviva. With this update, you’ll get:
• A user onboarding journey
• An updated look and feel
• A quick & reliable login flow
• New app home page with summary, policy cards, and customer offers
• Personal profile information
Buy,renew and download your insurance policies online,with this new Mobile App.
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