The above rating is a sad one to give I've rewritten this review as before it was more positive. After six weeks of communicating with GAME CS (I wanted to speak directly with the app team but you get redirected) the issue of being able to login successfully to the GAME app via social logins still exists. Regular communication has now turned to not getting replies or a time frame for any progress/resolution. An app that doesn't let you use it and no additional support beyond generic login advice I think speaks for itself. 1 star until fixed.
Can't spend what's in my acc/wallet I have approx £150 in my game wallet which I got from family as gift vouchers. I have tried to purchase a Nintendo DS but I cannot complete the purchase and it just says try again later, customer services are very nice but can't understand why it's happening. I then tried just using the gift vouchers on their own without the app but you can't use more than 3 of them in one transaction!!! Useless!! They have my money and I can't spend it, what's the point of the wallet?
It's okay Falters a little at first and couldn't give me a price for a couple of games. As for stated you won't be beaten at price! What a joke, I can get more for all of my games at CEX. I think your statement is actually classed as a lie.
Why can't I log in? Why can't I log in using the same method I use to log in to the website? I already have an account with you that my reward card is linked to. There is no reason at all for you to make me use some other account if I've already gone to the trouble of setting up an account you. This is just an exercise in annoying me. Annoyed customers don't stay customers for long.
Cannot sign in registered via Yahoo. I registered with my Yahoo address and the app. doesn't show any option for me to sign in. You've got Microsoft, Facebook etc but not Yahoo. Plus my Yahoo password is different from my email password for obvious reason(s)! Can you please update the app. so that its easier to login, thank you.
Probably the least upto date app in the world!!!! I go on your website and have to download an app to see how much an s6 edge+ trades in for and the most recent phone on there is an s5, what a waste of data, don't download! Utter rubbish!! Same as most their stores!
+ Removal of Xmas List
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