
Admin2
App usually fails to ring. I have already set up my phone not to restrict background data, ive set my phone's power mode to high performance, ive locked the app to always remain open, ive set it as my default calling app and ive allowed all permissions and set the phone not to manage the permissions, so it is set to just work, but somehow it does not. this problem started somewhere around July 2026. Our VoIP phone rings, but not the app, resulting in lots of missed calls.

A Google user
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The app worked perfectly until July. Have logged it numerous times, uninstalled, reinstalled, consultants taking me through settings... still working intermittently. VoIP phone rings but not the Vobi. Can't always make outgoing and receive verbal error message saying 'We are Unable to Route your call' when trying to make outgoing. Then works on 4th/5th attempt.
10 people found this review helpful
Vox Telecommunications (Pty) Ltd
July 30, 2019
Hi Emile, we received a few user complaints similar to yours. Corrective action was taken, please test the app again. Should you still experience problems with incoming calls, please drop us a line at support@voxtelecom.co.za

Anthony H
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Call quality is constantly a problem, regardless of the device or network in use - the person on the other end always complains about not being able to hear us. Edit: since last update, incoming calls are displayed but can't be answered from lock screen. It also means that unlocking the screen is near impossible because this app is displayed on top. All calls are missed and have to be returned - terrible UX.
12 people found this review helpful