
Beej-A Koupps
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I do like the clean interface, but it isn't worth the inconvenience of not being able to upload receipts. it even says in their IRS letter that I can upload receipts in the app, but there's no reply to the letter, and I can't upload a pdf as I can on the website... need an awkward photo or screenshot. also, it won't remember my credentials, & it was kind of hard to find after installing. why isn't the app named "asiflex self service" as it is in the store?
14 people found this review helpful

Cammie Herborn
App is minimal, not much information available on app. Service is terrible with this company. If you're HR shopping around I'd choose a different vendor. They make it difficult for employees to use the flex card & argue when multiple receipts have been provided. I never had issues until we switched to ASI as our vendor. I've had money withheld for 6 months of payroll, the year is almost over, and ASI still won't release the funds. What good is the tax free incentive when ASI makes it difficult.
7 people found this review helpful

Stuart Lindsay
Terrible app and terrible service. The app crashes frequently, making claims a pain. Customer service give unpredictable advice on what constitutes a valid claim with the result that many claims are rejected. Simply not worth the tax benefit.