I have both my girls on it and they enjoy it. It has given my girls their confidence back they want to read again and not afraid to tackle bigger words. I would like a parent section where I can get a report card or line graph showing progress. I bought the lifetime package, please put in a report card. By putting this in we as parents can support our kids on things they are struggling on.
What is going on here? I've been hoping they would resolve this but after the fourth email I'm extremely annoyed. I was charged the monthly subscription price and when I cancelled my account stopped working even though my subscription was paid until 11/29/15. I said I'd take a refund or the rest of the month left on my account and their costumer service has done neither. instead they've sent me several emails that barely make sense. Update: my account now works.
Good app, terrible customer service I had an issue with this app and had to contact customer service. Customer service was very slow and gave useless help. I eventually figured out the issue on my own. The app itself is great. It is successfully teaching my kindergarten aged son to read.
Need heaps of work The first app that has been good for my child but what anunpolished app. It won't even take my money, says account made then no emails, password wont work - what's the point guys if you cant take money ? Confusing website that cant even pay through there. Also I'm on a Nexus 9 and words are cut off on the side doesn't fit right. Great content, crap app. Major let down. Edit - cleared data, reinstalled and still won't login. I'm amazed these guys even know how to read themselves - over it lost all my data no
Love Hooked On Phonics & Pam Somebody give Pam a raise!!! I updated my phone and was having problems logging back in. I called customer service and got the lovely Pam. She was very patient and worked with me to create a new login and password. My kids learned to read by using Hooked on Phonics 23 years ago. Both my kids have always been confident STRONG readers and spellers in school & can spell anything today so when I saw that Hooked On Phonics had an app I rushed to get it. Now my grandbaby is learning & loving Hooked on Phonics....
Need your help! Sir, I inadvertently reformat my phone and all data is lost. Could you please get me connected again to Hook on Phonics. I also forgot my password. Thank you for your indulgence in this matter.
Combines learning with engaging images, colors, music & rewards for preschoolers