
Mohamed Sobhi
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The app, after the last update, doesn't support screenshots. There is no option to share the transactions as a PDF. Please add the option to transact to banks outside Egypt. Updated 08 October 2025: No screenshots, no PDF shares, no transaction to banks outside Egypt. Edited: After fixing the issue, the issue came back again with the last update. No share transactions or screenshots are allowed.
11 people found this review helpful
Credit Agricole Egypt
February 18, 2026
Dear Customer
Thank you for using banki Mobile by Credit Agricole. In reference to your inquiry; please be noted that share transaction is available to instant external transfer type.

Sameh Ismail
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Terrible App performance. Loging in takes ages to complete, and every time I try to redeem my Happy Points, it comes up with an error message. This has been going on for weeks, and when I call customer service, the line is busy!! How could a bank's hotline be busy?! Terrible experience all round!!
14 people found this review helpful
Credit Agricole Egypt
December 31, 2023
"Dear Client,
Thank you for using banki Mobile by Credit AGRICOLE. In reference to your inquiry; please send your mobile number to banki.support@ca-egypt.com, to contact you for help."

Robert Ghobrial
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Dear Banki Support Team, I just want to say thank you for your help with my application issue. You were patient, professional, and clear in your communication, and you followed up until everything was solved. The whole experience was smooth and reassuring, and it truly reflects the quality of service. I really appreciate your support. Kind regards,
Credit Agricole Egypt
February 25, 2026
Dear Customer, We sincerely apologize for any inconvenience or unsatisfactory experience you may have encountered. Please rest assured that we are continuously working on adding more features and enhancements to our application to provide you with a better experience.Please write to us at banki.support@ca-egypt.com.