CCAgents - Mobile2CRM - is a leading solution of mobile business profile for SMBs and Enterprises.
It allows managing, controlling and documenting the organization mobile activity, regarding voice, SMS and IM.
The solution allows the organization to add the mobile activity into management systems like CRM, ERP and voice recording systems.
When using the solution, the mobile activity of all organization’s employees becomes a part of the organization business flow.
The solution adds the mobile activity with the customer – calls, SMS and IM to the customer’s journey in the CRM.
CCAgents allows activating additional Business Whatsapp as part of the business profile and organization business flow.
* In order to use CCAgents – you must have an active Mobile2CRM business account.