IGL Connect

Indraprastha Gas Ltd.

About this app

This is an official mobile app of Indraprastha Gas Limited. This app is for PNG customers, CNG users. The app enables PNG customers anytime, anywhere access to his accounts.

PNG customer can view billing history, view payment history, lodge complaint, view complaint status, share feedback, update mobile and phone number, submit meter reading, and make online payment etc.

CNG customer can view nearby CNG stations on map. Customer can also search for CNG stations in a particular area.


Note: If you are first time user of the IGL Connect Mobile app, then you have to register/signup for accessing the My Profile, My Bill, Meter reading and Complaints section of PNG.

Ratings and reviews

Extremely unreliable and disappointing, "sometimes it works, most of the time it doesn't" - that's what the experience of using this app is, When i open it, the app keeps loading itself, if i reopen it few more times it loads up, and Self reading is a hit or miss, It is successful sometimes and unsuccessful sometimes, depends completely on luck or mood of this app, thankfully customer care of igl works fine.

4* because while doing self billing I do everything as said. First Meter Reading than Meter Pic uploading than finally consumer number and after that when I click submit for further action nothing happens. It stuck on the Submit or consumer number page. It's frustrating because it's been happening for the last few days.

This app is extremely frustrating to use. I’m unable to log in by any method ,OTP never arrives and password login doesn’t work either. The authentication system seems completely broken. For an essential service app, this level of unreliability is unacceptable. Please fix the login and OTP issues urgently.

What’s new

City Union Payment Integration And Price Updates