POINTR Easy Remote Support

Name: POINTR Easy Remote Support
Availability: InStock
Rating: 3.299999952316284 (137 reviews)
Author: Delta Cygni Labs

Delta Cygni Labs

3.3

137 reviews

50K+

Downloads

Everyone

About this app

Transform Your Remote Support with POINTR

Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support: Collaborate, Document & Report!

With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime.

Key Features:

• AR annotations for improved communication and documentation
• Group-Call with up to 5 participants
• Guaranteed image quality even with low bandwidth
• Compliance with GDPR for data privacy and security
• Use of external cameras for improved visual support
• Field notes, image taking and session recording for better collaboration
• Whiteboard for virtual brainstorming sessions

Suitable for:

• Remote Guidance
• Remote Commissioning
• Remote Maintenance
• Remote Training
• Remote Quality Assurance
• Remote Services
• Remote Sales

Experience effortless remote collaboration with POINTR - your remote support tool for improved efficiency and reduced costs.

Download now!

WHICH DEVICES ARE SUPPORTED?
POINTR is supported by all smart devices (iOS, Android, Huawei), but can also be played on standard PCs (Mac OS, Windows) and smart glasses (additional software download at www.pointr.it).

Updated on

Feb 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Contacts and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

130 reviews

Mario Mejia

August 12, 2020

Good application. Great that desktop to mobile phones is possible. Not very easy to export snapshots.

9 people found this review helpful

Delta Cygni Labs

August 14, 2020

Thanks for your feedback! We would be happy to get your feedback to support@deltacygnilabs.com regarding the export difficulty. Will try to combine your feedback with our R&D, in order to provide better product. Feel free to send us more information if you can detail the parts you were struggling with. Best regards, POINTR team

A Google user

April 14, 2020

Out of date app. Nothing new in 5 years. Try Teamwiever Pilot. Totally different user experience.

9 people found this review helpful

Delta Cygni Labs

April 15, 2020

Hi, We would like to chat with you with regards to your experience. Feel free to contact us through support@deltacygnilabs.com so that we can exchange ideas on new features. Best regards, POINTR team

A Google user

April 4, 2020

Strong Network Issue. Please arranged to resolve.

8 people found this review helpful

Delta Cygni Labs

April 6, 2020

Dear Customer, We really appreciate you bringing this to our attention and we would like to investigate your issue. Please send us an email to support@deltacygnilabs.com so that we can investigate the issue. Best regards, POINTR support

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