Edenred Benefits

EdenredUSA

About this app

Edenred Employee Benefits Solution mobile app, Employee Benefits, makes it easy to manage your Employee Benefits account while on the go.

Key Features:
• Register for Employee Benefits
• Manage Employee Benefits account settings
• Commuter Benefits

This app is only for employees of companies that provide our products.

Ratings and reviews

App is terrible. 99% of the time, it doesn't work properly. It freezes at all points in the process. Sometimes, it doesn't even load after signing in, which the resolution is to uninstall and reinstall. After that, it freezes when trying to find parking or freezes when reserving parking. Serious downgrade from the previous app we had. Commuting and parking in Seattle was already hard enough without this bit of torture.

In terms of account management, there is no way to halt payroll deductions on the app. There is no NFC credit card given to immediately use in NYC, as mentioned in another review, the card given does not work with google wallet. Worst of all, if there is an issue with your account, you will be notified, via no-reply email, on a friday and have to wait all weekend to be put on hold and wait AT LEAST fifteen minutes.

This app is non intuitive. I cannot order transit passes and mastercard at the same time. It took me a while to figure out what this meant. I thought once I had the credit card I could use it to buy transit passes in the app. NOPE. You have to use the credit card outside the app. It won't work on google wallet because google is not an allowed merchant for the credit card. I tried it on clipper app to buy transit passes but it doesn't reload. I tried calling customer support but nobody answered.

What’s new

Thank you for using the Edenred Benefits App!
New in this release:
•🎉 Brand new app experience: fresh new look with improved performance and a modern UI
•Enhancements and bug fixes to keep things running smoothly.

Have questions or suggestions? Tap Support in our App.