Pigeon AI is a smart receptionist platform that helps service-based businesses respond instantly to customers—by voice and SMS—without needing a human to pick up every call.
### How it works
1. **Set up your business profile once** in a simple dashboard:
* Business details and preferred greeting
* **Business hours** (including multiple time blocks per day and closed days)
* Services + pricing (including “per unit” pricing where needed)
* Locations and service areas
* Frequently asked questions (FAQs) and best answers
2. **Your AI receptionist uses that information in real time** to handle customer conversations consistently:
* Answers common questions (pricing, services, location, hours)
* Helps customers understand availability based on your hours
* Captures leads and customer details automatically
* Sends fast follow-ups (including missed-call rescue via SMS)
* Routes or escalates when needed (so you still control key moments)
### Why businesses use it
* **Fewer missed opportunities:** missed calls and after-hours messages get handled immediately
* **More bookings, less back-and-forth:** customers get answers faster and take action sooner
* **Consistency:** every customer gets the same accurate info (because it comes from your dashboard)
* **Less admin work:** update hours/services once and your receptionist stays up to date automatically
Ideal for businesses who get frequent calls/texts