100Green

GenGame Ltd

About this app

At 100Green we are not like other green energy providers. We challenge the idea that ‘being green’ is all about big commitments, more effort, and extra costs.
Often, companies often talk about green energy as an ‘alternative’. We believe green energy makes sense for everyone, and we want green energy to become mainstream.

With the 100Green app you can:
· Stay up to date with your account balance
· Check your bills
· Submit your meter reading
· See your account details

Ratings and reviews

Was badly broken but has been working well more recently hence updated to 5*. With hindsight is it possible that the issue were with the data system/app backend? Like other recent reviews this app is badly broken. No bills shown since October. It used to work well. Get an app developer that knows what they are doing or revert to the pre name change version as that worked well. Very very disappointing

Lacklustre and frustrating. Unusable for submitting single electric meter readings. I had to submit via the website. Why is there a 'night' usage box that MUST be filled to submit?! I can just submit at night too if I want. Also, no detailed usage tracking by period or even a simple list of past meter readings to let me do this for myself. I shouldn't have to trawl through bills or keep separate logs elsewhere.

In common with a lot of reviews, I have found it impossible to enter the site. Neither my email nor my mobile number are recognised. Also, I have tried, unsuccessfully to change my password. Previously I was with EDF and Ovo and never had a problem with either. I have regularly given my meter readings and that is not as straightforward as it ought to be. I have contacted customer care on a couple of occasions but I am still unable to sign in to my account.

What's new

- Updated breakdown of fuels.