
Eric Roberts
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App hasn't worked for at least 6 months. Even after most recent update does not work. Now requires login to do anything and it won't login. Opens web page in chrome browser, enter credentials, says sign in successfull, then goes back to the login screen in the app. Completely unusable now. I will never buy anything from Giant ever again. This bike has been nothing but problems. It tells you something about a company with so many bad reviews and no updates
63 people found this review helpful

Arman Safaeian
I'm reading some of the reviews, some problems the users had, I had no problem using the app. it gives you all the information you need. It might be different bike to bike, but I have a Momentum Transend E+ and app works absolutely fine. The only option that is not perfect and might need improvement is the "Ride" option, the GPS, it's a bit slow on speed I guess. Battery percentage shown on app is a great feature. The best thing you can check through the app is current mileage and battery health

Brett B
This is a terrible app. Locks you out everytime there is an update. I don't want to update just as I'm about to bike to work, I just want it to work until I have time to update. The controls are poorly labeled and don't seem to always respond consistently. It would be nice to have a dashboard with power mode selection, battery %, % est in modes, mph, distance and maybe the option to add or subtract other info. I know there are multiple screens but they seem poorly thought out.
21 people found this review helpful