RideControl App

GIANT MANUFACTURING CO., LTD.

About this app

The Giant RideControl app opens up the world of connectivity for your Giant E-Bike. The app allows you to connect your phone with your E-Bike, giving you the ability to keep your E-Bike up to date, to customize your motor setting and use your E-Bike display for navigation.

E-Bike customization
The Giant RideControl app lets you customize the motor settings the get the most out of your rides. Match the motor settings to your riding style. You can choose for more power and aggressive performance for a quick blast. Or turn it down a notch to make it more efficient for your long and epic adventures.

Navigation
Use the RideControl app for turn-by-turn navigation specifically designed for the bike. If your E-Bike is equipped with a compatible RideControl EVO display you can synchronize turn by turn navigation to your display, so there is no need to keep your phone at hand.

Record your Rides
Record your rides in detail and share it with your friends. You can choose to synchronize all rides with Strava or manually upload to social media.

Ratings and reviews

The Giant app has always been garbage and now it's worse than ever. On earlier versions I couldn't connect with my bike unless I completed an update, but it wouldn't let me using my android phone. I had to use an old iPhone out of the kitchen drawer. Now I am forced to update the app and sync my old data but the app has frozen. I am just standing in my garage frustrated with what was supposed to lead to some FUN. It appears I am being compelled to opt into more data collection, SHAME GIANT!

V 1.23.0 Update - Proper speed display restored. Functionality has been great until an update on 4 Dec 2023. Now the speed display on my connected phone is ridiculously in error. Best speed displayed so far has been over 180 km/h! The ride average speed however is still about right. An older phone with app version 1.21.0 displays speed correctly. And to add insult to injury, after removing and reinstalling the app (6 Dec 23, v1.22.0) it won't login using Google.

Update after 3 weeks: The app still works fine but I have downgraded from 5 stars to 4. Primarily for two reasons, a lack of documentation and that it is difficult to navigate back to the home page while riding to connect the device. Sometimes it will bring up a button if the bike shuts off while stopped during a ride to allow you to reconnect. But there is no way to connect the app to the bike once you have started your ride without ending the ride. Also in the settings you can connect to the camera but how do you use it? how can you record while riding? Again a lack of documentation. Nothing on their website on app page. I have had no problems with this app and my Giant Momentum LaFree ebike. It works very well with the bike. Connection with bluetooth was effortless. Like most apps, it has very little documentation so it can be trial and error understanding some of the features. I have not done any trip planning yet. I am new to ebikes and any bikes of this caliber and in my mid 60's.

What's new

Cheers! The Giant ID system has been released now. Giant ID is the key for new features that we will continue to release in the future. If you have an old account, don't worry, we will also help you step by step to migrate your data to your new Giant ID.

In this update, we fixed some bugs, including the social login issue, and improved the compatibility with Android 14.

We are committed to continuously improving this app. You can expect quality improvements and new features on a regular basis.