
ank kil
Soooooo FRUSTRATED with this app. Won't accept the numbers put in for payment correctly. Almost paid wrong amount cause app incorrectly puts in payment amount. Unbelievable that a multi-billion dollar company would allow this. I would be embarrassed to allow this app in my company if I had one. Im sure they've had multiple complaints cause they say to call an 800 line to make payment if you have this issue. Not the end of the world but if your going to put out an app make sure it works.
3 people found this review helpful
Grange Insurance Company
May 6, 2021
Hi ank kil, we’re sorry to hear you’re having trouble with your payment. Rest assured our teams are actively working on a solution to resolve this issue. In the meantime, we’ll make sure to share your concerns with the appropriate people at Grange. Thank you.

jediflip25
Bugs out everytime I enter a digit for my payment amount. I'll press a number and it will appear and immediately disappear. Had to make a second payment because it bugged out and didn't accept an entire digit. It doesn't even delete correctly. Hit delete once and it removed the first digit you entered and not the last one. That makes me not want to use this app in fear of too much being entered due to a bug and draining my account for no reason.
7 people found this review helpful

Jen
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Everytime i try to make a payment through the app, it NEVER has the correct amount on the next page! Say I'm making a payment for $82.00...I type in 82.00 go to review it and it says $8.20. I have to go back "several" times before it will register on the review page. Also, doesn't store payment info. I log in with fingerprint, I would expect it to store payment info! This app needs updated! FYI... read the other reviews and looks like making a payment is a HUGE issue with this app!
7 people found this review helpful