
A Google user
the worst ap I've EVER used. 95% of the time is says "oops theres a problem and cannot login, contact customer support" when trying to login to the app. i haven't been able to access my info via the app for a few weeks now after numerous attempts to open the ap. cant pay my bills through the app or access insurance cards since it wont open. so frustrating
Grange Insurance Company
July 23, 2026
We’re very sorry to hear you’ve had a frustrating time using the Grange Mobile app. This is not the experience we want for our customers, so we will make sure to share your feedback with our Development Team.

Jen
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Everytime i try to make a payment through the app, it NEVER has the correct amount on the next page! Say I'm making a payment for $82.00...I type in 82.00 go to review it and it says $8.20. I have to go back "several" times before it will register on the review page. Also, doesn't store payment info. I log in with fingerprint, I would expect it to store payment info! This app needs updated! FYI... read the other reviews and looks like making a payment is a HUGE issue with this app!
8 people found this review helpful

Joe Kowalski
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The roadside assistance is eternally broken. Having to call my insurance agent to be told to just pay out of pocket for the service and try to get reimbursed later... As a response to the reply, I tried that... over the course of 4 hours one day, and at least 90 minutes a second day. They send a link to be filled out on an app. It still doesn't work calling, as you are not given a option to actually talk to someone.
2 people found this review helpful
Grange Insurance Company
March 23, 2022
Hi Joe, we are actively working with our vendor to resolve this issue. We’re sorry this has been a frustrating experience for you. Please use the phone number provided on the help screen to connect to roadside assistance. Thank you.