Icebolethu Mobile App

ICEBOLETHU FUNERALS (PTY) LTD

About this app

The Icebolethu Mobile App puts your funeral cover in the palm of your hand. Manage your Icebolethu Group policy, make premium payments, submit claims and access important documents — any time, anywhere.

MANAGE YOUR POLICY WITH CONFIDENCE
View your cover status, update personal information and manage every detail of your policy from your mobile device. No queues. No paperwork. No waiting on hold.

PREMIUM PAYMENTS MADE SIMPLE
Pay your monthly premium quickly and securely. View your full payment history, check your current balance and receive digital payment receipts directly on your device. Stay on top of your cover with ease.

SUBMIT AND TRACK CLAIMS
When it matters most, ICE-Mobile makes the claims process as simple as possible. Submit your claim, upload supporting documents and access the claims portal directly from the app.

MANAGE YOUR BENEFICIARIES AND EXTENDED MEMBERS
Add or update beneficiaries and extended family members at any time. Keep your policy current so those who matter most are always protected.

SECURE OTP LOGIN
Log in safely using your policy number or South African ID number with one-time PIN (OTP) verification. Your personal information and policy data are protected with industry-standard security.

POLICY DOCUMENTS ON DEMAND
Access your policy schedule, debit order mandate and all important documents at any time. View, download or share documents directly from your device — no filing cabinet required.

BANKING DETAILS MANAGEMENT
Update your banking and debit order details securely within the app. Keep your premium collection running without interruption.

UPGRADE YOUR COVER
Compare available plans and upgrade your funeral cover directly in the app. View options across Casket Plus, Silver Plus, Gold Plus and Platinum Plus to find the right fit for your family's needs.

SUPPORT CENTRE
Browse a comprehensive FAQ section or connect with a support agent through the in-app support centre. Help is available whenever you need it.

DARK MODE & LIGHT MODE
Choose the display style that suits you — ICE-Mobile supports both light and dark themes, adapting to your device's system preference or your personal choice.

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The Icebolethu Mobile App is the official self-service application for Icebolethu Group policyholders.

Coverage. Claims. Payments. Documents. All in one place.

What’s new

Bug fixes and improvements:
• Policy status now displays correctly.
• Improved stability and reduced app size.
Thank you for using the Icebolethu Mobile App!