
xxx xxx
This application is extremely slow when logging in. I had to transfer my money to another bank account to make payments more conveniently and quickly. It is very slow, I spent half an hour trying to log in, but it only displayed the logo screen. This application is not user-friendly.
MBSB Bank Berhad
July 15, 2026
Hi, We sincerely apologize for the inconvenience you experienced. Please contact us at 03-2096 3000 or email to enquiry@mbsb.com with your details for us to assist you further. We appreciate your patience and value your feedback as we continue to improve your banking experience.

santhosa rajan gnanapragasam
Why do I keep getting "screen lock disabled" notification when I open the app? I am unable to access it and it has caused a lot of inconvenience. I tried so many ways and even called the HQ but even they could not solve this issue.

Charlie Ting
- Flag inappropriate
- Show review history
App so poor in security? say my phone not meet minimum security requirement.. Bro, all other banking apps I can access, what's wrong with U? simple app still need customer service? I can't trust your servicé seeing your lousy app.. will you just remove force close? let me make the decision.. your app is unusable.. I have been waiting for half year..
2 people found this review helpful
MBSB Bank Berhad
May 2, 2026
We’re sorry for the frustration you’ve experienced. We’d like to understand the exact error you encountered and assist you. Please contact our Customer Service at 03-2096 3000 or enquiry@mbsb.com and share more details about your device and the issue. Thank you for your patience—we’re here to help.