Ai CareAssist is more reliable, with Start, Pause, and Resume control and background recording that keeps going. Your transcript now saves as you go, so you can recover a session if the app closes.
Also new:
• People — see, add, edit, call or email everyone on a case
• Case detail now follows the same permissions as the website
• In-app update reminders
• More of the app in Spanish
Plus fixes to recording, cart, ordering, Order History, and feedback.