Benjamin Friedman
Terrible app for tenants. Slightly tricky to configure. Pop up sales BS make it hard to just pay the rent. All transactions come with an additional dollar charge. It asks for feedback, but if it's not positive it sends you in a loop. It's hard to track payment history as a tenant as well. It makes an actual impact in making me want to not renew my lease if I have to use this (likely) spyware, profiteering junk.
11 people found this review helpful
RentRedi.com
February 2, 2024
Thank you for taking the time to share your feedback, and we are sorry to hear about your difficulties. The feedback loop is being investigated and improvements to our payment history tracking are in the pipeline. The processing fee is required to cover the cost of transferring funds. Please contact us at team@rentredi.com, we are happy to help!
Cinja 91
- Flag inappropriate
- Show review history
I have added my card and signed into my bank account to link it up for payment MULTIPLE times each, and it won't save my information. It always says successful but then once I go back to the home page of the app, it says my payment info is still needed. This is something that shouldn't be an issue on an app set up for people to pay for the roof over their heads! Fix it please. Edit: charged an extra $25+ for rent because it won't let me link an account. Only lets me use a card. Fix app please.
10 people found this review helpful
RentRedi.com
January 12, 2024
This doesn't seem right. This sounds like an issue for our customer support, and we want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
Kevin Dobo
Lots of nice features, convenient, and easy to use from the tenant perspective. The selfie with ID is a bit finicky, but works. Loses a point for constantly nagging me to set up renters insurance every time I log in AND every time I change screens. Enough already! I'm working on it! (yes, I could silence the reminders but then I'd have zero instead of dozens. How about putting a snooze feature in. "Remind me in X days/weeks" )
35 people found this review helpful
RentRedi.com
January 13, 2023
Hi Kevin! Thanks for your review and this great feedback; we appreciate it. We will pass it along to our team!