Lots of nice features, convenient, and easy to use from the tenant perspective. The selfie with ID is a bit finicky, but works. Loses a point for constantly nagging me to set up renters insurance every time I log in AND every time I change screens. Enough already! I'm working on it! (yes, I could silence the reminders but then I'd have zero instead of dozens. How about putting a snooze feature in. "Remind me in X days/weeks" )
9 people found this review helpful
January 13, 2023
Hi Kevin! Thanks for your review and this great feedback; we appreciate it. We will pass it along to our team!
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Great so far! Initially had trouble with setting up payment option (the issue had to do with the landlord not setting up the full rent term) but the customer support helped right away. No ads (which is great) and the fee for checking account payments is only $1.00. I like the reminders (not too many, not too few). Only negative feedback is that during the application process, you can only upload jpeg files instead of pdfs which is super inconvenient. Hope that changes. 🤞
21 people found this review helpful
October 3, 2022
Hi Yvette! Thanks so much for leaving this review and giving us five stars! We really appreciate it. Additionally, we've passed your feedback along to the team for review. Thank you again!
This is one of the worst payment apps I've ever seen. It doesn't matter whether you click save payment source or not, because not only will it make you reverify your account by logging into your bank *every single payment* but if you happen to switch out of the app and go back into it, you might also have to reverify your account. I have only had this app for about a week, and it has already made me verify my bank account over 8x. Also it keeps trying to sell you overpriced renter's insurance.
29 people found this review helpful
March 1, 2021
Hi Meow! We are always looking to improve the experience for our customers and really appreciate your feedback. We'd love the opportunity to make your experience with RentRedi better! Please reach out to us at email@example.com so that we can get in touch with you and resolve the issue. Thank you again for this feedback!