The WHOLE point of banking via apps is self serve and Travis hit it spot on with this new upgrade. Once people learn to be flexible with change an open their mind they will uderstand it's not complicated. LOVE how there is an option to check rates and open account through my phone instead of going in branch or calling. Mobile Deposit IS WORKING unlike what some say. You can't progress without change EMBRACE IT!!
Though different from the original, I think it looks much better and is faster and I am eager to use it often. Any other changes will be easy to get used to and improvements are a given. Don't be quick to judge when you haven't tried it much. Stay open-minded everyone! :-)
I think I'm being generous giving this app 3 stars. The app feels like a step back from the previous one. I'm not a fan of the changes but I'll deal. I liked how the old app displayed a number pad when entering in an amount. My main gripe with this app is that it remembers my login ID even tho I never checked the "Remember My User ID" box. This seems to be a fairly big oversight in testing. I'm curious to see if this will ever get fixed because they promised that "Pending charges..." are coming back to the web app and I'm still waiting. 🤔🤷🏽♂️
Everytime I use the app it stops working and I end up having to close the app and reopen it. I have to keep doing this until I am able to get to the correct screen to see my pending transactions in my account. It is very frustrating and I do not like this new upgrade at all. It freezes way too much.
So, I am not in awww of this new app/update right now. I was very happy with the original app. The order in which our accounts are, I know at one point I will get used too it, but the account at the top is checking instead of savings. Why change the order in which the accounts are listed? I will say, having the PAY tab next to the auto loan gone, is not a big deal to me. I can pay via TRANSFER MONEY area. I can not review MOBILE DEPOSIT because they don't have it active on the new app, which is dissapointing because I run my own business and I rely on that convenience. So, I will update my viewpoint when Travis makes an update to their app.
Very nice looking. Fast, easier to use. People will get used to the new layout, because that seems to be the only complaint about this app at the time. I will say there seemed to be no point in making a new app, but I have nothing negative to say about this new one.
An entirely new app, with new and upgraded features such as:
Money Mover is being removed from the Mobile app till an October Update. The vendor was not able to support our mobile platform with their current product. Money Mover still resides in the Desktop/PC version of online banking.
Simple is fee-free online banking that helps you easily budget and save.