The WHOLE point of banking via apps is self serve and Travis hit it spot on with this new upgrade. Once people learn to be flexible with change an open their mind they will uderstand it's not complicated. LOVE how there is an option to check rates and open account through my phone instead of going in branch or calling. Mobile Deposit IS WORKING unlike what some say. You can't progress without change EMBRACE IT!!
Though different from the original, I think it looks much better and is faster and I am eager to use it often. Any other changes will be easy to get used to and improvements are a given. Don't be quick to judge when you haven't tried it much. Stay open-minded everyone! :-)
Everytime I use the app it stops working and I end up having to close the app and reopen it. I have to keep doing this until I am able to get to the correct screen to see my pending transactions in my account. It is very frustrating and I do not like this new upgrade at all. It freezes way too much.
I think I'm being generous giving this app 3 stars. The app feels like a step back from the previous one. I'm not a fan of the changes but I'll deal. I liked how the old app displayed a number pad when entering in an amount. My main gripe with this app is that it remembers my login ID even tho I never checked the "Remember My User ID" box. This seems to be a fairly big oversight in testing. I'm curious to see if this will ever get fixed because they promised that "Pending charges..." are coming back to the web app and I'm still waiting. 🤔🤷🏽♂️
Horrible new app. Have to kill the app and attempt to login several times before it finally works. Sometimes it never works at all. Update 9/7 - newest update works way better! 3 stars for now but will continue testing it out
Freezes constantly when trying to deposit checks. Or just can't read the image. Sent a message to Travis and they basically told me to make sure the check is in the box and they have no reports of freezing. Gee thanks.
An entirely new app, with new and upgraded features such as:
Money Mover is being removed from the Mobile app till an October Update. The vendor was not able to support our mobile platform with their current product. Money Mover still resides in the Desktop/PC version of online banking.
Put AIB Mobile on your phone, and your accounts in your hand