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Most of the text boxes in the Account section can't be updated or even have invalid data. This app needs to be tested thoroughly before being published. I can't link my PayPal account even though it was linked. I have the correct email address but it's still not linking.
16 people found this review helpful
Mirna Halabi
Trying to open the app: "Please update the app to proceed." In the store, there is no update, just uninstall or open. I uninstall and reinstall, it still asks to update the app. This cycle goes on and on. ALSO, when trying to click the online banking on the laptop, it usually takes 20-30 refreshes and clicks to get to the username and password page. Which, after entering the verification code, might OR might not work! How is this not frustrating?! Your IT team has a LOT of work to do
49 people found this review helpful
Imran Hisham
Awful experience all over. Outdated UI and extremely poor services and almost zero promotional offers offered by the whole Bank not only the app. The only thing keeps me with this bank is the PayPal service, once there's another local bank offering it I'll with no doubt switch over. You need to compete if you're gonna stay in business.
12 people found this review helpful