
Joe
Something seems to have happened with the App, it stopped working these last few days and won't even pass the white screen with the logo, it just hangs. Before that, it was always a slow app and buggy at times, but now it is completely bricked despite multiple uninstalls, reboots and reinstalls. Not sure if there was an update that caused this but it's frustrating to say the least.
58 people found this review helpful
American Airlines Development
January 30, 2024
Go to Google Play system update to install any updates. After phone restarts click on A.E. app. If app doesn't open, see if your phone needs software updates. Go to Settings>Software Update>Download and install. If app still does not open, try clearing A.E. app “data” in Settings>Apps>American Essentials +> Storage> Clear data and open app again.

Bob vespizarre
App is very helpful but has glitches from time to time. The app went dead when I went from a NOTE 9 to a NOTE 20. I had to reinstall the app to make it work. No biggie, but an inconvenience trying to research the problem. Others complained about the same issues when using a newer phone. Some were successful like me in resolving the problem. Others, not so much. It's a hit and miss when switching to another phone.
13 people found this review helpful
American Airlines Development
August 30, 2023
Thanks for your valuable feedback, Bob.

Scott C
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Very few improvements. Limited look ahead capabilities. Too small a window for look ahead. Make it more like the travel planner on Newjetnet site. Old Jetaway was a better tool. Freezes up lost of the time on Android devices. Useless tool. Freezing up again. I cleared my cookies and history as recommended. App doesn't work.
11 people found this review helpful
American Airlines Development
August 30, 2023
Thanks for your feedback.