Professional Technician is the app for field technicians to execute maintenance and repair requests booked through Professional.
Organize your day, arrive on time, and close each request with a clear report.
What can you do?
• View assigned requests: new, active, and completed
• Filter requests by regular or emergency service
• View request details: customer information, location, and problem description
• Go to the customer's location
• Update request status (en route/in progress/completed)
• Upload inspection reports after the on-site inspection
• Order spare parts when needed
• Complete the service and add an optional note
• Receive notifications for new requests and updates
Designed for Technicians
A simple daily workflow: receive the request, arrive at the customer's location, inspect, repair, and close — everything is documented within the app.
This app is for certified technicians only. Log in with the account provided by Professional.
Manage your orders with ease. Go to the customer, update the status, upload reports, and complete the service.