ABB Infoservice

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About this app

Now you can supervise your ABB robots easily from a mobile app. Stay
informed about your robot’s most important events with just a few swipes. If
you have any questions or concerns, you have the option to chat with a
specialist directly through the app. With ABB Infoservice, you receive instant
access to operating status, records of service interventions, and an overview
of your robots and accessories that suit them all in one place.

We continuously monitor all events related to your robots. ABB Infoservice will always notify you, so you will never miss any crucial information. We are
always happy to help you detect a potential defect and eliminate it via chat.
You decide whether you want to handle the repair yourself or request the
assistance from the ABB service department.

In case of an urgent problem, receive non-stop service support by confirming a Hotline intervention request directly through the app. You can view details
about your ABB robots in the My Robots section. Have you discovered an
ideal accessory for your robot? Just select the offer that interests you and
send us a non-binding inquiry.

Servicing industrial robots has never been simpler!

Contact your sales representative today to take advantage of all the benefits
ABB Infoservice has to offer.

Events - information channel of the Digital Service
• Chat (including images and videos)
• Connected Services
• Information
• News
• Hotline

Cases - records of all service interventions
• Documents
• Used spare parts
• Hours worked

My robots - device list
• Overview
• Notes
• Mechanical units
• Documents

Accessories - offer of the most requested accessories

• Hotline
• Service
• Preventive controls
• Spare parts
• Technical support
• System service
• Training
Updated on
Dec 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
Data can’t be deleted

What's new

This update addresses the issue where the recorded video had a system tone at the beginning and end.