my Installed Base

ABB Information Systems AG

About this app

my Installed Base (myIB) is a mobile application that allows you to register and view your ABB equipment. The application should be used by ABB customers, authenticated user groups and employees.
With myIB you can:
- Register ABB products by scanning QR codes
- Add product service request
- Explore your registered products and sites
- Access product information
- Manage the structures of your installations
- Call contact center
Designed with the end user in mind, myIB enables you to participate in managing your ABB products and sites interactively with a strong partner – ABB – on your side.
myIB. Your ABB product data in your hand!

What’s new

- Use AI to identify and interpret installation nameplates directly from photos, including automatic image cropping and date recognition for improved accuracy.
- Faster application response thanks to the implementation of new web services.
- Key terminology across the application has been updated to ensure consistency with other services.
- Frequently used data is now cached during the user session, reducing loading times and improving overall performance.