Welcome

ABB Information Systems AG

About this app

Experience the door communication of your Welcome system on your smartphone or tablet!
Never miss a door call. With the Welcome app all calls are transferred directly to your mobile device. You can see and hear who is at your door via Wi-Fi network or remotely on 3G/ 4G (or higher) networks.
Missed visitors are recorded with picture and date and can be called up at any time later.

Simply connect the app to your Welcome system via the myABB-LivingSpace account. Information about the configuration of your IP-Gateway is shown in user manual.

Ratings and reviews

App broke with most recent update on my phone and everyone else on my building who has an Android phone. I can access the camera normally but when someone buzzes the door, the app immediately crashes. I think the issue is somewhere in the popup overlay. Phone is a Pixel 6 and I think the others who have seen the same issue that I know also have pixels.

The user experience is terrible! When a call is ringing you cannot mute the it, so you only can answer or reject it. If your have opened the door, the call is automatically hanged up, and this is a problem when I use it for receiving parcels (I want to check if the parcel is properly delivered) Image quality is VERY POOR. There is some lag when trying to manage the device. And you have the 'Device Busy' message very frequently when you need to interact with it. Does not worth the price at all

App hasn't worked properly since the upgrade last November (I must note prior to this it was excellent) Always misses calls or if it does come through it will crash before I can open the gate. If I try to reopen the app it just responds with a busy or no response message. I have tried to resolve through Australia support but all of the updates since have not made a difference. I will be swapping out for a competitor unit soon if not resolved.

What's new

We have noticed that the volume of the outdoor station sometimes arrives very quietly at the indoor station. This problem was resolved with the last software update.
General minor bug fixes