Academy SilverPass

Academy Bus

About this app

Never wait in line to buy tickets again!

The SilverPass app provides these great features to connect you to New York City:

*Securely Purchase tickets from your phone or tablet instantly. Tickets available in one-way, round trip, 10-trip, 40-trip and monthly options.

*Does your employer provide transit benefits? No problem, you can use benefits cards or even split two forms of payment on the app.

*Plan trips, view schedules and get route itineraries all on your phone or tablet.

*Our service operates from more than just park and rides. Find local bus stops here.

*Get push notifications if service disruptions will impact your commute.

*Ticket validation process is entirely digital and contactless. Conveniently store tickets and passes on your phone or tablet – never lose a paper ticket again! Display tickets right from your phone to board the bus .

*Track bus departures. Watch your bus approach the stop on a map in real-time.

*Easily contact us for route suggestions, comments or questions.

Academy Bus, recognized as the largest privately owned and operated ground transportation company in the US, has been raising standards in the industry since 1968.

Featured under the Academy Bus umbrella is our daily, express commuter bus service from points along the New Jersey shore to the Midtown, Port Authority Bus Terminal, and Wall Street areas in New York City.

Ratings and reviews

It has an annoying bug/feature that drives me crazy. When waiting in line to board the bus you need to activate it before you get to the front of the line. This is because when ypu go to activate it makes you click Yes about 4 or 5 times before the final confirmation prompt which finally shows the QR code that the driver scans as proof of payment. The problem is it sometimes closes the window beforevthe driver scans the QR code. Now you have to burn a second ticket to get on the bus. Fix this!

When selecting destination from a route there is an option to pay for a ticket. When selected, it prompted me to key enter my destination AGAIN. Upon doing this, the destination could not be found, and the destinations available to choose from are woefully incomplete. Overall: clumsy, inefficient, and ineffectual; as I could not make the purchase. It makes me wonder if who ever developed the app for Academy, even tested the app prior to releasing it? I will just need to take NJ transit.

This app when working has considerable delay.It is common to see passengers telling the driver (that included me) that we are waiting for the code come up. Right now my problem is - the app says "there is no Internet connection" although all other apps and phone itself work very well with solid Internet connection. First off - the message is wrong, Second - it does not say how to fix the problem. I also talked to Academy about this, and did everything possible. They see my phone is not in sync😚

What's new

UI improvements, security hardening, bug fixes