A Google user
This app is terrible. It always, and I mean ALWAYS locks you out of your account after you make any online purchases. I always have to call and get it reset. I have told them multiple times that I buy things via Amazon and PlayStation Network. Yet, I've been locked out of my own account over 3 times. I understand the security, but this is ridiculous. Other than that, it's a good app. Would probably give 5 stars, but I've had this issue too many times with no resolve.
4 people found this review helpful
Google User
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Constantly asked to change password, only to be locked out and asked to call the bank to "verify". Gotten used to not doing online banking because it's too hard with this bank. Wish this app were easier to get into with a 4 digit pin. I find this app not easy to use.
4 people found this review helpful