peaterturtrich
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Verifying my account doesn't work on the app or the mobile website. Only on desktop, which makes having via benefits on mobile completely useless. The app and my phone are both fully up to date. Why do companies make things for mobile if they don't bother to check if they work?? T-Mobile is like this too! So annoying and inconvenient.
Curtis McCune
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For me, this app is useful for performing quick lookups and checks of our accounts. I prefer to use a PC and Via Benefit's Web interface for performing more meaty account activities. When using the 'Camera' to submit a reimbursement request, the cropping of the photo doesn't work. You go through process, rotate the photo, moving the corners and all then click Save; the photo view reverts back to original.
33 people found this review helpful
Susan Gates
Via Benefits account app has made a lot of progress. Everything worked perfectly. Until I needed to take a picture of my receipt. The camera kept taking the picture sideways. Tried turning phone. That made pictures blurry. So, I could only give app 3 stars. Tried and tried. But I just can't get a good picture. I've done this with Via Benefits before. From that experience, I bet that I am going to have to send other supporting documents. But this is allowing me to get the process started.
35 people found this review helpful