FieldAssist by Accurence

Accurence

About this app

The FieldAssist app allows third-party inspectors to complete property inspections on behalf of adjusters, seamlessly integrating with the SettleAssist app.

Ratings and reviews

Making me confirm a single photo 3 times really kills my efficiency and adds unnecessary time to my work routines. Uploading crashes several times and disrupts the order in which I capture, which makes it confusing for adjusters ok the back end. I am happy with the update that attaches photos to its designated category. It's a step in the right direction.

Calling this app a dumpster fire is an insult to dumpster fires. User support is always very helpful. They must work very hard to keep us able to work. Often I get calls from adjusters saying photos hadn't uploaded. Please consider removing the "OK/RETRY screen when capturing photos. It is completely unnecessary and 3 clicks is already too many for 1 photo. Also when scrolling through photos it automatically scrolls to the end or beginning. Very difficult when examing a photo in the middle.

Uploading pictures is very frustrating. Restarting my phone 1,2 even 3 times to complete the upload is routine. Not nearly enough characters spaces available in the comment box. Can't rotate the CAD. The app assumes only 1 add'l structure per residence and they only come in 3 different sizes. The app assumes all walls and ceilings are sheetrock, what about plaster, acoustic tile, wood slats, plywood? No area in the app to document floor damage. It takes 4 taps on the phone screen to get to the quick captions.

What's new

This release contains bug fixes, performance updates, and user experience updates. If you run into issues, it is not advised that you un-install and re-install the app as this will remove your app data. If you need assistance, please reach out to support.