![](https://play-lh.googleusercontent.com/a-/ALV-UjVEeYRdjQyyTN0vRAo-bZcu-bdtAhId8541kYhdOEihqsR1NesMKg=s32)
Cynthia Girard
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Awesome app with ALL the EMS State protocols at your fingertips!!! However, there is one downside... This app has NOT updated to the NEW and/or REVISED state protocols that have already gone into effect as of April 1st, 2023...please fix this issue so your app is more accurate and reliable!! Thank you
7 people found this review helpful
Acid Remap LLC
April 3, 2023
Hello Cynthia, which state are you referring to? Please email us at support@acidremap.com
![](https://play-lh.googleusercontent.com/a-/ALV-UjUlgQVf8w8I2TUK3zhdYApD3tq-XZynrodllOg6VvzNX-vhR9yX=s32)
Ean Johnson
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**Edit** Quickly after my review posted the developer contacted me and it seems the issue will not repeat. Excellent customer service! 🙂 This app would be excellent if it didn't require constant internet access. I needed to check a protocol on scene of a call workout cell reception and this app that I paid for wouldn't let me view the protocols that I had already downloaded. That is a potentially catastrophic problem for this app, and I will uninstall.
10 people found this review helpful
Acid Remap LLC
September 18, 2020
Hello Ean, The app does *not* require constant Internet access. If you were unable to access your protocols then that was unexpected. Please contact us at support@acidremap.com and we can investigate further.
![](https://play-lh.googleusercontent.com/a/ACg8ocI4hYoS9oaRLFkxUF8jAxNHDdRAMyEE6mBJJ1l2Zwrkclogsg=s32-mo)
Matthew Clark
I use this app all of the time as a practicing paramedic for over 20 years. The updates are quick and easy and i like that i can favorite some protocols to make them quicker to find. Great app, worth every penny.
2 people found this review helpful